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Take a look at some of our the Frequently Asked Questions, if there's something we haven't answered be sure to get in touch.

Yes, Yes, Yes! We want you to get the most out of your Membership so we have selected sessions during the Summer period that you are able to avail of all your membership benefits!
For your Silver Membership, selected sessions will be available for you to use Monday - Friday (before 12pm and after 5pm) which you will be able to fully use your membership.
For your Tots Membership, you will be able to attend all of our mid-week Tots and Toast session Mon-Fri.
Our Adventure Cenre will be open all day every day for FREE access to the Membership Holder at any time.

Each Bounce session will last for one hour. We ask all costumers to arrive 30 minutes prior to their session to allow sufficient time for check in and compulsory safety briefing. If you wish to extend your experience and add a second hour, you can do so online while booking or at the reception desk upon arrival (second hour slots are subject to availability). Tots and Toast sessions during the weekends consist of a 30 minute bounce and then 1 hour in Advenutre.

How much does it cost?

Peak : £14.95

Off-Peak: £10.95

Slippy Grippy Socks (Required): £2.00

These prices are subject to change. Please refer to the live availability section of our website for an up to date view of the price for the date and time you wish to book. 

Our prices vary depending on activity, time and date you wish to visit. The easiest way to see our prices, is to use the booking bar on the top of the page, select activity, date and time. Prices are the same for  adults and kids across all activites expect for the Advenutre Centre and Ski.

Note - You can save up to 20% by booking at Off-Peak times (Mon-Thurs, excluding school and public holidays)

We always recommend booking online, not only does this give you our great online discount but it secures your slot. Online prices can save 20% in comparison to walk in prices.

We are not able take bookings over the phone unless you are a large group or corporate. 

Inflata-Park 

All of our facilities prove popular with a great number of our visitors but none more than our Inflata-Park. We believe we have created a truly unique and world class indoor Inflatable Action Park yet it is a place we always strive to improve. We have a fantastic space which provides a great place to play and a great place to watch those at play. 

However, whilst our Inflata-Park is designed to be accessible to most people it does offer a degree of physical and mental challenge, and requires a degree of physical fitness and co-ordination. All participants need to be able to be fully weight bearing, be capable of bouncing and moving unaided and be able to stand up on all surfaces, all without physical assistance. 

For some people with additional support requirements, this may mean that additional measures will be required for safe participation. For others the risks of injury may still be too great despite taking such additional measures, preventing their use of the course. 

It is also important that all customers are able to understand and can apply the safety briefing that they receive before they use the activities. If the safety instructions and advice are not fully understood and followed a customer is at risk of serious injury or death. 

Due to our park safety rules you will only be able to partake in the activities if; 

· You are in good physical condition 

· You do not have any pre-existing medical conditions including breathing, heart, back, neck, bone or muscle conditions and do not wear prosthetic limbs 

· You are not pregnant 

· You do not lie or sit on the Inflatable Area (this will mean you need to be able to stand and support your own body weight) 

· You must complete a personal risk acknowledgement form/waiver. 

Our team are not medically qualified and may not be able to fully assess the capacity of individual participants with additional support requirements to undertake an activity. It remains your responsibility to undertake an assessment prior to undertaking the activity. This must be done with a member of our management team so that we are able to support any requirements you may need, if they can be accommodated. We will deal with each customer on an individual basis and use all information that is provided by the customer with regards to their own capability and personal health requirements. 

In each case we will try to accommodate all additional support requirements, however, we do need to ensure the safety of the park, and must consider all other customers within the park at the time of request. With this in mind, if this conflicts with individual needs, we must give the park safety a priority. 

There are a range of common questions which have been asked by carers of visitors to the park with additional support requirements and as has always been the case 

we want everyone to get the very most from their experiences here at We are Vertigo. 

We have a high-level viewing gallery which allows anyone who wants to watch the people they have brought along to bounce. This gallery gives a great view over the entire Inflatable Area and from here you can monitor those in your company. 

Should the event arise that you need to assist those individuals you have brought we have adjusted some of our rules in order to help answer those questions specifically for Carers as follows: 

· Firstly, it is very important that you have identified yourself and all issues relating to your guests upon your arrival with our Reception Staff. 

· For those Carers not wishing to take part fully in the experience of the Inflata-Park facilities you will have full access to the aforementioned viewing gallery where you can fully monitor all goings on. 

· Should the occasion arise where you need to access the Inflatable Area, you MUST bring the incident to the attention of one of our Marshalls or other Inflata-Park Staff who oversee all park activity. The Marshall will then escort you to the site of the incident allowing you to attend to the issues at hand. 

· The Marshall MUST remain in your company at ALL times while attending your incident. 

· Shoes MUST be removed and loan socks will be provided while you attend those individuals requiring your attention. 

· Once attended to and the individual is 100% you must return the loan socks and return to a location off the Inflatable Area (i.e. returning to the gallery area to observe). Alternatively you and your child/ward can come off the Inflatable Area to rest and attend to the issue of the moment and once able the individual can return to enjoying their session time. Again we would request that you bring this to the attention of our staff. 

· Due to the nature of the layout and design of an Inflata-Park, there are no fixed courtside viewing areas and therefore you cannot enter the Inflatable Area itself without participating in the activity. Therefore, in the matter of consistency, should you feel it is necessary to accompany another participant, you will be charged the entry rate for a participant. 

· It is very important that you identify any potential issues prior to your visit during your contact with us. This will also help us make any arrangements that might be required. 

Adventure Centre

Using our Adventure facilities Our Adventure Centre is more than just a Soft Play centre. While you are here you 

have access to our Soft Play areas, our High & Low Ropes courses and our Climbing Wall. As with our Inflata Park we want everyone to get the most from their experiences here at We are Vertigo. 

Our Adventure Centre is an open environment which allows viewing of the attractions and the enjoyment from our floor seating areas. 

Should the event arise that you need to assist those individuals you have brought we have adjusted some of our rules in order to help answer those questions specifically for Carers as follows: 

· Firstly, it is very important that you have identified yourself and all issues relating to your guests upon your arrival with our Reception Staff. 

· Our Soft Play Area is designed for the use of children up to the age of 12. (We do have an area for Under 3’s within Soft Play.) 

· High Ropes are a series of elevated obstacles designed to challenge. Adults are welcome to participate (Participating Adults fees apply). 

· The Climbing Wall can also be used by Adults (Participating Adults fees apply). 

· It is very important that you identify any potential issues prior to your visit during your contact with us. This will also help us make any arrangements that might be required. 

We do have strict guidelines to which we have to work to ensure a safe environment for all our customers. These can be found in our Terms & Conditions and in sections 19, 20 & 21 of the Onsite & Our Services section you will find more information in relation to this topic. We would advise that everyone reads our terms and conditions carefully before booking. 

In an effort to protect all our visitors we must insist that these rules are adhered to by all our patrons.